** Please note we are not an emergency service. Where possible please plan in advance and ensure you have sufficient equipment for your needs. Orders made to our team before 1pm will be delivered to a specified address as soon as possible. If you have not received your order within 72 hours please notify us by calling 0330 363 9997. Please note our delivery time slots are Monday - Thursday 9am - 5pm, Friday 9am - 4:30pm. We do not deliver during weekend or bank holiday hours.**